DURING THE TIME OF GOVERNOR DEWINE'S “STAY HOME, STAY HEALTHY” ORDER, WE ARE MAKING TEMPORARY CHANGES TO HELP PROTECT OUR COMMUNITY. DURING THIS TIME, YOU ARE STILL PERMITTED TO VISIT OUR OFFICES FOR PREVENTATIVE AND ILL CARE. WE ARE ALSO EXPANDING OUR NEW TELEMEDICINE VISITS, WHICH CAN BE SCHEDULED ONLINE OR BY CALLING US AT (513)232-8100. ADDITIONALLY, WE ARE ALSO SEPARATING ILL AND CHECK-UP VISITS BY TIME OF DAY AND CONTINUE TO CLEAN OUR OFFICES BETWEEN PATIENTS DILIGENTLY. WE CONTINUE TO BE OPEN 7 DAYS PER WEEK AND ARE AVAILABLE BY PHONE 24X7 FOR ANY QUESTIONS, COMMENTS, OR CONCERNS YOU HAVE DURING THIS TIME!

COVID-19 Update as of 3/16/20

To our patients and families, 

We continue to actively monitor the COVID-19 pandemic to ensure we are providing you with the best patient care & communication updates.

As a practice, we have been preparing for COVID-19 for the past several weeks in conjunction with local hospitals and health departments. In doing so, we have prepared our staff and have arranged schedules to separate check-ups and ill care. We have worked further to separate suspected COVID-19 patients from general ill appointments. 

Many of our patients have check-up appointments scheduled in the coming weeks. As mentioned, we will arrange checkup appointments at strategic times to keep your healthy child from being exposed to ill patients. We feel children, especially under two years of age, should continue their scheduled appointments to ensure timely vaccinations are received. 

Any children suspected to have COVID-19 are being asked to contact our front office upon arrival to check in for their appointments from the comfort of their car.

For all visits to our offices, we encourage the number of individuals accompanying the patient be limited. When at all possible, please limit the visitors to one healthy adult. 

At this time, we have limited testing supplies on hand to confirm COVID-19 cases. We are keeping apprised of local testing centers as the situation develops. 

We want you and your family to be safe and healthy during this time. In order to do so, we recommend that you: 

Have cleaning and sanitation supplies available. Wash your hands with soap and water for at least 20 seconds. Clean and disinfect household and work surfaces consistently throughout the day.
When possible, avoid contact with people who are sick. 

Cough and sneeze into your elbow or cover with a tissue. Immediately throw away those tissues.  

Avoid touching your face, eyes, nose, and mouth. 

Eat healthy foods, drink plenty of water, and get good rest

Reserve face masks for those who have or are suspected of having COVID-19. 

Stay home when at all possible, avoid social gatherings, and non-essential outings to stores.

Cancel or avoid play dates as children and adults can spread the virus even when they are not showing symptoms. 

Based upon what we know so far, the majority of people who contract COVID-19 will have only minor symptoms and will not need to be hospitalized. People at higher risk of serious complications include the elderly, people with chronic health conditions, and people with compromised immune systems.

 

Should you have any questions about your child’s health or COVID-19, you may reach our office at 513-232-8100. You may also visit coronavirus.ohio.gov or contact the ODH COVID-19 call center at 1-833-4-ASK-ODH (1-833-4-257-634). 

 

Thank you for your patience and understanding as we do our best to keep our patients, their families, and our staff as healthy as possible. 

 

Sincerely, 

Your Anderson Hills Pediatrics Team

513-232-8100