Our new and improved online Patient Portal is almost live! This will be the new place you go to manage your child’s health anytime, anywhere. Schedule appointments, send non-urgent messages, submit controlled substance refill requests, and pay bills online without having to wait on the phone.
A few of the key features we love about our new portal are:
- Web Scheduling: Schedule or change appointments online 24/7. No phone tag. No hold music. Just a confirmation in 1 minute instead of 8.
- Private Messaging: Communicate privately with us any time of the day or night with secure messaging
- Refill Requests: Request controlled substance prescription refills online without having to take time out of your day.
- Online Bill Pay: Pay your bills with a click instead of a check and save your billing information on file for further use.
- And More! We will be working to add more features in the upcoming months.
How do you sign up for our new portal?
- You will be receiving an email from athenahealth in the near future to set up your new portal account.
- Or, you can see a member of our team at your next appointment to help you register your child/children.
Important Notes!
- Do not submit any messages or requests to the new patient portal prior to our go-live date of April 27th. Any messages or requests submitted prior to that date are unable to be monitored or acted upon.
- Your current patient portal with Medfusion will also cease to exist after April 26th. Should you need to access previous medical records, please call 513-232-8100 option 6.
Our patients are our #1 priority and we are working hard to ensure a seamless transition to our new partner, athenahealth.
We appreciate your patience as we make this update.