Vaccines: Children’s is participating in mass vaccination clinics that are scheduled across our region. The effort is called ‘Get out the Vax’ with clinics on the second and fourth weekends of April and May. Free public transportation to vaccination sites will be available. The regional goal is to vaccinate 80% of those eligible (age 16 and up) by July 4. More information is available on the Health Collaborative website —including ALL regional vaccine sites and appointment scheduling on cchmc.org.
Category: News
Life gets busy. Paying your bills should be easy.
For any patient visits after April 27, 2021, all bills associated with your child’s visits will be generated through our new system athenahealth. This means your bills or patient statements will look a little different. The ways in which you can pay your bills will hopefully be easier as well!
Our goal is to now make paying your bills easy, by meeting you where you are and offering multiple ways to pay:
Email: In a couple of days after your visit, you’ll receive an email from our office with your bill information and an option to pay.
Mail: Prefer a hard copy? We’ve got you covered. Within a couple of weeks after your appointment, you’ll receive a letter in the mail with instructions on how to pay and a unique code you can use to access your bill.
Patient Portal: You can log into your Patient Portal to pay your bill anytime. Talk to us about signing up!
We do want to make you aware that based upon the timing of your most recent visit, you may still receive bills from our old information technology system along with our new one. If you are uncertain on how to pay your bill, we are here for you! Give a member of our billing team a call at (513) 232-8100 option 5.
Please also be aware that our offices will be closed at select times this week due to athenahealth training. We will continue to have our team available by phone during these closures should you or your child need anything.
- Anderson Office: Closed on April 13th from 12:00 -6:00PM and April 14th from 8:00AM-1:00PM
- Amelia Office: Closed on April 13th from 8:00AM – 1:00PM
Our patients are our #1 priority and we are working hard to ensure a seamless transition to our new partner, athenahealth.
We appreciate your patience as we make this update.
Benefits of our New Patient Portal
On April 27, 2021 we will be launching our new patient portal though our partner, athenahealth! We believe signing up for our new patient portal will be a worthwhile experience. The new portal will allow for better access to your child’s patient medical records, bill pay, and more!
Here’s why we recommend signing up for the Patient Portal:
- Easy Bill Pay: Pay with a click instead of a check. Plus, you can save your credit card information for future payments.
- Message Us Anytime: You can securely message us to ask non-urgent questions or patient care needs.
- Schedule Your Next Appointment: You will still be able to schedule or change your appointments online, saving yourself time.
- Receive Letters from Your Pediatrician: Easily retrieve letters, like return to school, from your provider.
- Manager Your Child’s Record: We will be working with athenahealth to allow for more health record information to be available to you and your child. Over time, our goal is to allow you to share your health records with other providers, schools, and more.
We will be sending more information with a link and instructions on how you can register for our new portal in the near future. Our patients are our #1 priority and we are working hard to ensure a seamless transition to our new partner, athenahealth.
We appreciate your patience as we make this update.
Exciting Medical Record Changes are Underway
As part of our commitment to delivering a great patient experience, we have partnered with Athena health and are transitioning to a new healthcare technology system towards the end of April. We believe this change will improve the on demand access to your child’s health information, scheduling and payment tools.
A few important things you need to know about this change:
- Patient Portal: Our patient portal is changing from Medfusion to Athena health. This means that towards the end of April you will need to sign-up to join our new and improved portal. We will send information and instructions to help you do so as we get closer to our transition date.
- Checking-In for you Visit: For the foreseeable future will continue to partner with Phreesia to help check you in for your visit. You may notice a few changes in the interview questions you are asked. Your interview may be longer the first visit in the new system.
- Insurance Information: Your insurance information will not transfer from our current medical record to Athena health. You will likely be asked to provide your insurance card again at your first visit so that we bill you insurance carrier for the services your child received appropriately.
- Medical Records: Rest assured that your child’s medical records will be available upon request as they always have been. However, our new patient portal will not provide patient care information prior to April 27, 2021.
Our patients are our #1 priority and we are working hard to ensure a seamless transition to our new partner, Athena health. We appreciate your patience as we make this update. Stay tuned for more information as we get closer to our transition date.
COVID Vaccines at CCHMC
We received great news from Cincinnati Children’s Hospital Medical Center (CCHMC) that adults and older teenagers eligible under phases 1B, 1C, 1D, 2A or 2B of Ohio’s vaccine distribution plan, can make an appointment with CCHMC’s scheduling center. (Links work best with Chrome.)
The first clinic is Wednesday, March 17. There will likely be additional clinics to follow. In an effort to help you access their clinics, they are currently being scheduled in the evenings and weekends at the Sabin Auditorium. CCHMC has also indicated they are administering Pfizer vaccine, but may receive different vaccine in the future.
These appointments may fill up quickly. CCHMC has indicated it will continue to schedule more clinics based on vaccine supply. You may also visit the Ohio Department of Health’s Vaccine Management Solution website for other vaccine availability in the area.
Please do not hesitate to reach out to our team if you have any questions regarding the vaccine or your child’s care.
Contact our office today!
We want to ensure that our patients remain well informed when it comes to COVID-19. If you have more questions about how you and your family can stay safe during the pandemic, call our pediatric office at (513) 232-8100 today
Important Safety Reminders for your Visit
The Anderson Hills Pediatrics team continues to make it a top focus to ensure you and your child are safe during visits as we continue to endure the pandemic. Outlined below are safety precautions we are taking to make sure your child is safe during their visits.
Ways to Keep You Safe:
- Wait from the Comfort of your Vehicle: We ask that all patients check in for their in-office or curbside appointments from the comfort of their vehicle by calling our front desk team upon arrival to the parking lot (513-232-8100 x7). This reduces time and exposure to others while in our facilities.
- Increased Cleanliness: Be assured that we follow proper procedures to disinfect our office between patient visits and routinely throughout the day.
- Personal Protective Equipment (PPE): Our team now wears an additional level of PPE during visits compared to pre-pandemic. During a visit you may see our team wear gowns, gloves, face masks, and goggles or face shields.
- Masks: Masks are required by all visitors over the age of 2 in our facilities. Masks without vents are not permitted. If you arrive at a visit without a mask or a mask with a vent, a member of our team will be happy to provide you with a mask so that we can all protect each other.
- Virtual Visits: We now offer telemedicine visits. This will allow our providers to care for your child from the comfort of your home. Telemedicine is most often appropriate for simple ill visits for children old enough to verbalize their symptoms, behavioral therapy, and medication follow-ups.
- Curbside Appointments: Curbside appointments are now available as an alternative to a visit inside of our office as long as weather permits. These visits are useful for ill care, vaccinations, and testing for conditions such as flu, strep or COVID.
- COVID Screening Questions: When scheduling and checking in for your child’s appointment, you will be asked screening questions. Please inform our staff if your child or the guardian bringing the child has been in close contact with a confirmed case of COVID, your family is under quarantine due to COVID exposure, or if there are any symptoms that may be COVID related. Knowing potential exposures is important for us to keep your family, other patients, and our care team safe.
- Limited Visitors: For all visits to our offices, please limit the visitors to one healthy adult.
Contact Our Pediatric Clinic Today!
If you have any questions or concerns regarding the health of your child or scheduling a visit, please give us a call at (513) 232-8100.
“Is a COVID vaccine like antivirus software on my computer? Can it protect against potential threats?”
Do you really want a mRNA vaccine?
What really happens when you get either the Pfizer or Moderna COVID vaccines?
mRNA vaccines have been researched for 25 years. This is not an overnight sensation. Covid-19 virus just happened at the right time, which is why these vaccines could be developed so quickly.
So, what happens at the cellular level?
The genetic material of human cells is stored in our DNA. This DNA can only exist in the nucleus of cells, which makes the nucleus the home of all of our genetic material. While DNA can only exist in the nucleus, every cell translates this genetic info into something called RNA when it leaves the nucleus. This process happens in our cells all the time. Thus, RNA never enters the nucleus. It just lives in the cell outside the nucleus. Therefore, RNA cannot change our genetic make-up.
There are different types of RNA. So called messenger RNA (mRNA) then translates its information and manufactures proteins. These proteins have a multitude of jobs in our body. When a person receives one of the two COVID mRNA vaccines, the protein produced is the spike protein that is also found on the actual virus – remember the illustrations of the virus with its many spikes that are supposed to resemble a crown. As a result of the foreign protein, our body makes antibodies against those spike proteins.
Most of the antibody production happens in our immune system where our lymph nodes and spleen play an important role; think of the swelling of lymph nodes in our necks due to a strep throat infection or an enlarged spleen when adolescents have infectious mononucleosis.
When you get an intramuscular injection of mRNA, the muscle tissue at the site of the injection and the corresponding lymph nodes (if given in the arm, the lymph nodes in your armpit), the spleen and to some extent the liver make the COVID virus spike protein. The majority of the spike protein is produced in the first 2-3 days after injection. After a few days routine mechanisms in our cells shut down the mRNA and thus the spike protein production stops. mRNA only survives for a short time. Our immune system then makes antibodies against the COVID virus spike proteins. Since only the spike proteins are produced, the vaccine cannot cause disease.
When the vaccinated person then encounters the real, live COVID virus, our immune system recognizes the spike protein on the actual virus and mobilizes the antibodies, which were produced when you received the vaccine. Those antibodies are ready to help you fight the infection.
If you have any questions, please feel free to reach out.
Have more questions? Contact our office today!
We want to ensure that our patients remain well informed when it comes to COVID-19 and the COVID-19 vaccine. If you have more questions about how you and your family can stay safe during the pandemic, call our pediatric office at (513) 232-8100 today!
Children’s Mental Health Awareness Week
Children’s Mental Health Week is in full swing. This year’s theme is Express Yourself. This theme is about finding ways to share feelings, thoughts, or ideas, through creativity.
Emotional Intelligence is a critically important skill to develop in our kids. At Anderson Hills Pediatrics, we want to support you in developing these skills in your children for their overall wellness. We want to help our kids understand a range of emotions, what emotions feel like in their body, the purpose of those emotions, and healthy ways to manage them. Kids with a solid Emotional IQ have better relationships with others, feel more confident navigating interpersonal conflicts, and are more confident in themselves.
Below are a few resources that Caitlin, LPPC-S, our behavioral health counselor, recommends as options to help you and your family spend time on emotional health and understanding. We hope these will help you and your family!
Games and Activities:
- Printable Emotions Sorting Game inspired by Disney-Pixar’s Inside Out Printable Emotions Sorting Game
- The Squiggle Game, to encourage creative expression The Squiggle Game
- Emotional Robot Flashcards Emotional Flashcards
- Calm Down Yoga Yoga for Kids
- HALTED, for problem solving why we are feeling a certain way Problem Solving
- Feelings games by PBS Kids Feelings Games
- “Hedbanz” Style Emotional Guessing Game Exploring Emotional Games
Books:
- The Way I Feel, by Janan Cain
- Giraffes Can’t Dance, by Giles Andreae and Guy Parker-Rees
- When Sophie Gets Angry – Really, Really Angry, by Molly Ban
Visiting Feelings, by Lauren Rubenstein - Wemberly Worried, by Kevin Kenkes
- Crazy Hair Day, by Barney Saltzberg
- Love, Hugs, and Hope: When Scary Things Happen, by Christy Monson
- The Invisible String, By Patrice Karst and Joanne Lew-Vriethoff
- Sitting Still Like a Frog: Mindfulness Exercises for Kids (and their parents), by Eline Snel
- What to Do When Your Temper Flares: A Kid’s Guide to Overcoming Problems with Anger, by Dawn Huebner
If you have concerns about your child’s emotional or behavioral health, please call us to schedule a mental health assessment with Caitlin Geiser, LPCC-S. Remember, your child’s physical and mental/emotional health are important to us!
1B Vaccines for Patients 16 & Older
COVID vaccines for phase 1B are beginning. Phase 1B includes any patients over age 16 with severe congenital, developmental, or early onset medical conditions. Unfortunately, we do not have vaccines in our offices to provide to you/ your child just yet. However, eligible patients are still encouraged to search for a vaccine provider on the Ohio Department of Health (ODH) website by clicking HERE.
Until vaccines are more widely administered, we will continue to do our part to slow the spread by social distancing, wearing our masks, washing our hands, etc. Please help us in doing the same!
Request an Appointment at our Pediatric Clinic
If you have any questions, our team is here for you! Give us a call at 513-232-8100 or send us a non-urgent message through the Patient Portal.
COVID-19 VACCINE WAITLIST
Anderson Hills Pediatrics had previously applied for vaccines though the Ohio Department of Health for our team and those patients that are of eligible age to receive them. We have been approved for and are expecting we will be able to offer the Moderna vaccines to patients 18 years and older. We are still anxiously awaiting a date in which we will receive doses for patients. We are expecting that date to be late spring or early summer, but of course are hoping that will be sooner!
Interested in having your patient included on our COVID vaccine waitlist? You may do so by signing-up and choosing “COVID-19 Vaccine” as your reason for visit. Once vaccines are available, we will contact those on our waitlist for our COVID vaccine clinics.
At this time, we ask that only patients only 18 years or older add to the waitlist.
For patients under the age of 18, trials are currently underway for children and adolescents now. There is hope that some children may be able to receive the vaccine prior to the 2021-2022 school year. Healthy Children has a great resource article with more information on this topic that we have linked for you.
We will share more information with you on when/where children under the age of 18 can receive vaccines as it becomes available to us.